Price Match Guarantee
We want you to feel confident you're getting the best possible price on your wig, topper, or hairpiece. If you find the exact same item for less at another authorized retailer, we'll match it.
Eligibility Requirements
To qualify for a price match, the item must meet all of the following:
- It's the exact same product — same brand, style, color, and cap construction.
- The lower price is publicly advertised on the competitor's website (not a private quote, membership price, or coupon requiring special access).
- The competitor is an authorized U.S. retailer of that brand.
What's Not Eligible
- Clearance, closeout, or "Price Drop" items
- Used, open-box, or damaged items
- Bundles, free-gift promotions, or rebate offers
- Prices from unauthorized sellers, resellers, or marketplaces (e.g., eBay, Amazon third-party sellers, auction sites)
- Custom cuts, custom color, or pre-cut lace fronts
How to Request a Price Match
- Email wigvana@gmail.com with the product you're interested in and a link to the competitor's listing showing the lower price — before you purchase, or within 24 hours of placing your Wigvana order.
- If you've already ordered, include your order number so we can verify and process the difference.
- We'll review the listing against the eligibility requirements above and follow up within 1–2 business days.
If Your Match Is Approved
We'll adjust your price before checkout, or refund the difference if you've already placed your order. Price-matched purchases remain fully covered by our standard Try Before You Buy Return Policy (first-time customers) or Return & Exchange Policy (returning customers) — a price match never affects your return rights.
Questions? Email wigvana@gmail.com or call (760) 779-8520. This policy is subject to change at Wigvana's discretion.