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Returns & Exchanges, Made Simple
Real talk about how returns work — no fine print surprises.
Returns & Exchanges: which policy applies to me?
We want you to feel completely confident in your purchase.
- First-time customers: TBYB your first return is free. There's no restocking fee, and we cover the shipping.
- Returning customers: exchanges are always free.
See the full details: Try Before You Buy return policy · Returning customer return & exchange policy
Not sure which applies to you, or have a question about a specific order? Email wigvana@gmail.com or call (760) 779-8520 and we'll help you sort it out.
How long will it take to get my orders?
Orders ship right away from our Utah warehouse, usually within 1 business day. Most U.S. orders arrive in 3–5 business days. International delivery typically takes 7–21 days, and tracking details are sent in your confirmation email
Any questions?
You can contact us through our contact page here on our Wigvana.com website! We will be happy to assist you.