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Q: Returns & Exchanges: which policy applies to me?

We want you to feel completely confident in your purchase. First-time customers: TBYB your first return is free. There's no restocking fee, and we cover the shipping. Returning customers: exchanges are always free. See the full details: Try Before You Buy return policy · Returning customer return & exchange policy Not sure which applies to you, or have a question about a specific order? Email wigvana@gmail.com or call (760) 779-8520 and we'll help you sort it out.

Betty by Jon Renau - Mousse Cake 8RH14 Main

Betty by Jon Renau - Mousse Cake 8RH14 Side

A close-up portrait of a woman with blonde hair, smiling and wearing a black top against a light gray background.

Woman with long blonde hair wearing a black top against a gray background

Big Spender by Raquel Welch - Style Detail

Big Time by Raquel Welch - front view, RL29/25 Golden Russet

Big Time by Raquel Welch - front view, RL31/29 Fiery Copper

Blake wig, color 101/88/27S8 Catalina Blonde, front view

Blake wig, color 101/88/27S8 Catalina Blonde, side view

Blake Lite by Jon Renau in Palm Springs Blonde FS17/101S18 - front view

Blake Lite by Jon Renau in Palm Springs Blonde FS17/101S18 - side view

Boutique Chic in RL19/23SS Shaded Biscuit - Front1

Boutique Chic in RL19/23SS Shaded Biscuit - Side1

Need help?

Returns & Exchanges, Made Simple

Real talk about how returns work — no fine print surprises.

Returns & Exchanges: which policy applies to me?

We want you to feel completely confident in your purchase.

First-time customers: TBYB your first return is free. There's no restocking fee, and we cover the shipping.
Returning customers: exchanges are always free.

See the full details: Try Before You Buy return policy · Returning customer return & exchange policy

Not sure which applies to you, or have a question about a specific order? Email wigvana@gmail.com or call (760) 779-8520 and we'll help you sort it out.

How long will it take to get my orders?

Orders ship right away from our Utah warehouse, usually within 1 business day. Most U.S. orders arrive in 3–5 business days. International delivery typically takes 7–21 days, and tracking details are sent in your confirmation email

Any questions?

You can contact us through our contact page here on our Wigvana.com website! We will be happy to assist you.